Purpose of this policy
This Refund Policy explains ART-IST.CLUB’s general approach to refunds for paid membership and subscription services that may be offered in the future.
Its purpose is to help users understand how refund topics will be handled when a paid service is offered. This text does not create an automatic refund right or a fixed-window guarantee.
Scope
This policy is prepared to apply to paid membership, subscription, or similar digital access services that may be offered on the platform in the future.
An active platform payment flow is not promised on this page. When a paid service launches, the relevant terms will be clarified through the purchase experience and the Subscription Terms page.
Project payments between artists and clients fall outside this policy because ART-IST.CLUB is not a party to those agreements.
Purchase process
When a paid membership or subscription is offered, presenting the relevant terms before payment is completed is the intended practice.
Users are responsible for reviewing the terms shown at purchase. Do not complete payment unless you accept those terms.
Presented terms should be read together with the Subscription Terms, Terms of Use, and this Refund Policy.
How refund requests are evaluated
Refund requests may be reviewed in their own context based on the nature of the service, the purchase terms, and applicable rules.
There is no commitment that every request will be automatically approved or resolved within a fixed number of days. Outcomes may vary with the circumstances.
Guidance for submitting requests will be clarified through the relevant purchase flow and the Contact page when paid services go live.
Subscription cancellation
Cancelling a subscription is not the same as receiving a refund. Cancellation may stop future renewals; a refund concerns returning a completed payment.
Even where a cancellation option exists, refunds for past periods do not arise automatically. Refunds are assessed within the framework of this policy and the terms shown at purchase.
The distinction between cancellation and refund should be read together with the Subscription Terms page.
Exceptions
Some requests may be assessed differently based on legal requirements and applicable conditions.
This page does not list every possible scenario. Evaluation follows applicable rules, the nature of the service, and the terms presented at purchase.
Access restrictions may apply in cases of abuse, suspected fraud, or policy violations, and those situations may affect refund evaluation.
Policy updates
This Refund Policy may be updated over time. An updated version becomes effective when published on this page.
As paid services launch or processes become clearer, the policy will be updated accordingly. User notice is intended for material changes.
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